Simple Therapy

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Quickly Eliminate
Back and Joint Pain

Video-guided programs that help you prevent or recover from back, neck and joint pain at home.

Get Started for Free
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Program Benefits

Program Benefits

Eliminate Muscle & Joint Pain

Eliminate Muscle & Joint Pain

Improve Flexibility and Mobility

Improve Flexibility and Mobility

Avoid Unnecessary Surgery

Avoid Unnecessary Surgery

Program Benefits

Getting Started is Easy

Download the App

Download the SimpleTherapy app from the App Store, Google Play or Amazon Appstore.

Add Your Employer

Select your employer’s name and add in your personal and plan details.

Talk to Your Care Team

Get connected with your dedicated health coach as well as licensed physical therapist to assess your care needs.

Start Your Pain Relief

Complete personalized physical therapy exercises from the comfort of home to relieve your pain and improve your quality of life.

Everything You Need is Sent to You

Everything You Need is Sent to You

Receive a Care Pack at no additional cost. It's delivered to your door and filled with everything you need to relieve pain fast.

Get Your Free MSK Risk Score

Understand your risk of developing an injury to your back or joints by taking this free quiz.


SimpleTherapy is a digital muscle and joint program that helps our members manage and prevent pain across 18 body parts with personalized 15-minute exercise therapy sessions. You get unlimited coaching support, access to physical therapists and a care pack filled with everything you need to recover, anytime, anywhere.

SimpleTherapy is a benefit for all Charter employees and their dependents age 13 or older. You do not have to be enrolled in the medical plan to participate.

SimpleTherapy is fully covered by your employer. There are no copays or out-of-pockets costs.

1.Download the SimpleTherapy mobile app from the App Store Or Click on Get Started for Free now button
2.Select your employer or Health plan name
3.Enter your name and date of birth
4.Complete the account activation

Your care team comprises of Licensed Physical therapists, Coaches and Physicans. Your personal licensed physical therapist will help with your care plan, and conduct virtual physical therapy sessions. Health coach, who will help you stick with the program and make beneficial changes in your daily life. Your coach will be available via email, text, or over the phone to answer your questions and act as an unlimited resource!

In-app messaging is the quickest way to access the Care Team but they are also available via text, email and phone. Once you activate your account, from the app, the member can find contact information under the Care Team tab.

For best results, the member is recommended to participate in SimpleTherapy 3x weekly for 15 minutes. Each member’s journey will vary but most begin to see relief in just 5 sessions.

Typically our members reports 60% decrease in pain, 50% reduction in pain medication and 55% members have reported

SimpleTherapy can be accessed from any smartphone, tablet or web browser. For the best member experience, downloading the app from their respective app store is recommended.

No special equipment is required. Everything a member needs can be found around their home or office and the system will tell them what they need before each session. Once you register you’ll also be able to enter your address to receive your CarePack. This includes all the items you need to recover from home.

SimpleTherapy was created by orthopedic surgeons and physical therapists with safety as the highest priority. When the member registers for the program, they are led through a screening process to ensure that they are the right fit for this program.

1.Click the password reset link from the SimpleTherapy app or web browser
2.You will receive one email with the password reset link and one with an authentication code
3.Click on the link in the password reset email
4.Choose your new password and enter authentication code
5.Authentication codes are only valid for one hour
6.Submit password
7.Member will receive additional confirmation email after submitting